Frequently asked questions

We offer a comprehensive range of logistics services including air freight forwarding, ocean freight, warehousing, overland transport, rail freight, and comprehensive logistics solutions. Each service is designed to ensure swift, secure, and cost-effective delivery of your goods.

Security is paramount in our operations. We use advanced tracking systems, secure packaging tailored to each shipment, and trusted partnerships with established carriers. Our rigorous protocols and continuous monitoring ensure that your cargo is protected from start to finish.

Yes, we handle logistics clearance, ensuring that your shipments navigate the intricacies of international customs smoothly. Our team stays updated with global customs protocols, ensuring efficient and swift clearance for your goods.

While we take every precaution to ensure shipments arrive on time and in perfect condition, unforeseen circumstances can occur. In such cases, our customer support team is on hand 24/7 to assist you. We'll investigate the situation and provide solutions, whether it's compensation for damages or expedited delivery for delays.

We understand that certain goods have unique requirements. For temperature-sensitive or other special condition shipments, we employ specialized containers and equipment to maintain the desired conditions. Our team is trained to handle and monitor these shipments, ensuring they arrive in optimal condition. Always inform us in advance about any special requirements, so we can make the necessary arrangements.